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Cookie Policy

Last updated: March 1, 2024

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies can be "persistent" (remaining on your device until they expire or are deleted) or "session" (deleted when you close your browser).

2. How We Use Cookies

SF Ranoods uses cookies to:

  • Ensure our website functions properly
  • Remember your preferences and settings
  • Analyze how visitors use our website
  • Improve your browsing experience
  • Provide relevant content and advertisements
  • Measure the effectiveness of our marketing campaigns

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They cannot be disabled.

Cookie Name Purpose Duration
cookie_consent Stores your cookie preferences 1 year
session_id Maintains your session across pages Session
security_token Prevents cross-site request forgery Session

3.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes unique users 2 years
_ga_[ID] Google Analytics - maintains session state 2 years
_gid Google Analytics - distinguishes unique users 24 hours

3.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

Cookie Name Purpose Duration
user_preferences Stores your website preferences 1 year
language Remembers your language preference 1 year
form_data Temporarily stores form information 30 minutes

3.4 Marketing and Advertising Cookies

These cookies are used to track visitors across websites to display relevant advertisements.

Cookie Name Purpose Duration
_fbp Facebook Pixel - tracks conversions 3 months
_gcl_au Google Ads - conversion tracking 3 months
marketing_source Tracks marketing campaign effectiveness 30 days

4. Third-Party Cookies

We use several third-party services that may set cookies on your device:

4.1 Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google may use this data in accordance with their privacy policy.

4.2 Social Media Platforms

Our website includes social media sharing buttons that may set cookies from platforms like Facebook, Twitter, and LinkedIn.

4.3 Embedded Content

We may embed content from other websites (like YouTube videos or maps) which may set their own cookies.

5. Managing Your Cookie Preferences

5.1 Cookie Consent Manager

When you first visit our website, you'll see a cookie banner allowing you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your preferences

You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.

5.2 Browser Settings

You can also control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Preferences > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

6. Impact of Disabling Cookies

If you choose to disable certain cookies, some features of our website may not function properly:

  • Contact forms may not work correctly
  • Your preferences may not be saved
  • Some personalized content may not be available
  • Website performance may be affected

7. Mobile Devices and Apps

If you access our website through a mobile device or app, similar tracking technologies may be used. You can control these through your device settings:

  • iOS: Settings > Privacy > Tracking
  • Android: Settings > Privacy > Ads

8. Data Retention

Cookie data is retained for different periods depending on the type:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Stored for the duration specified in each cookie
  • Analytics data: Typically retained for 26 months
  • Marketing data: Varies by service provider, typically 3-12 months

9. International Transfers

Some of our third-party cookie providers may transfer data outside the UK/EEA. We ensure appropriate safeguards are in place for such transfers in compliance with data protection laws.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on our website.

11. Your Rights

Under GDPR and UK data protection laws, you have rights regarding cookies and tracking:

  • Right to be informed about cookie use
  • Right to give or withdraw consent
  • Right to access data collected through cookies
  • Right to have cookie data deleted
  • Right to object to cookie-based processing

12. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

SF Ranoods
42 Kingsbury Road
London NW9 0AS
United Kingdom

Email: [email protected]
Phone: +44 20 7946 0958

Manage Your Cookie Preferences

You can update your cookie preferences at any time.

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